Overview
This article explains how to configure Microsoft 365 conference room mailboxes to:
Automatically accept meeting requests (Auto-Accept).
Send notifications to reception staff when a booking is made.
Provide delegated calendar access for reception to view room bookings.
This ensures that your conference rooms remain automated while reception has full visibility of all bookings.
1️⃣ Auto-Accept with Notifications
Step 1: Forward Booking Responses via Transport Rule
To notify reception staff of Accepted, Declined, or Tentative responses without interfering with auto-accept:
PowerShell Command:
New-TransportRule -Name "ForwardAllFromConferenceRoom2" ` -From "ConferenceRoom2@cloudaid365.com" ` -BlindCopyTo "contact@cloudaid365.com"
Notes:
This sends a BCC copy of all outgoing messages from the room mailbox to the designated contact.
Works for all booking responses, cancellations, and other outgoing emails.
Recommended for multiple rooms to ensure all notifications are captured.
Optional for Multiple Rooms:
# Baroda Rooms $barodaRooms = @("BarodaRoom1@cloudaid365.com","BarodaRoom2@cloudaid365.com") foreach ($room in $barodaRooms) { New-TransportRule -Name "ForwardAll_$room" -From $room -BlindCopyTo "nikita.kothi@kcmehta.com" } # Ahmedabad Rooms $ahmedabadRooms = @("AhmedabadRoom1@cloudaid365.com","AhmedabadRoom2@cloudaid365.com") foreach ($room in $ahmedabadRooms) { New-TransportRule -Name "ForwardAll_$room" -From $room -BlindCopyTo "shivani.patel@kcmehta.com" }
2️⃣ Provide Delegated Calendar Access
This allows reception staff to view the room calendar and check bookings.
Step 1: Assign Calendar Permissions
Add-MailboxFolderPermission -Identity "ConferenceRoom2@cloudaid365.com:\Calendar" ` -User "contact@cloudaid365.com" ` -AccessRights Reviewer
Notes:
Reviewer→ Read-only access to calendar details (subject, organizer, timing).Use
Set-MailboxFolderPermissionif the permission already exists.
Step 2: Access the Calendar in Outlook Web App (OWA)
Go to Outlook Web App.
Click Add Calendar → Add from directory.
Search for the room mailbox (e.g.,
ConferenceRoom2@cloudaid365.com).Add it to your calendar list.
Calendars can be viewed side-by-side or grouped by floor/room.
3️⃣ Optional: Consolidated Dashboard
You can create a floor-wise or room-wise dashboard displaying all room bookings in a single view.
This helps reception quickly check availability and manage scheduling efficiently.
Can be implemented using Outlook calendar groups or Power BI / SharePoint dashboard integrations.
4️⃣ Verification and Testing
Test Forwarding Rule: Book a test meeting in the room and confirm that the designated contact receives the Accepted/Declined notification.
Test Calendar Access: Ensure reception can open the room calendar and view meeting details.
Optional: Run the following to verify transport rules:
Get-TransportRule "ForwardAllFromConferenceRoom2" | Format-List Name, From, BlindCopyTo
Verify Calendar Permissions:
Get-MailboxFolderPermission -Identity "ConferenceRoom2@cloudaid365.com:\Calendar"
5️⃣ Summary Table
| Task | Method | Notes |
|---|---|---|
| Notify reception of booking responses | Transport Rule (New-TransportRule) | Sends BCC copies of Accepted / Declined / Tentative messages |
| Give reception calendar access | Add-MailboxFolderPermission | Can view bookings, optional edit rights if needed |
| Display consolidated dashboard | OWA calendar groups / Power BI / SharePoint | Optional for floor-wise or room-wise overview |
References
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